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Frequently Questions

What is your delivery process after placing an order?

Once an order is placed with us, it takes up to 7 working days to process, after it has been processed; we then send the data to the warehouse. Once the warehouse receives the information it requires to ship your order, it then packs the orders in batches. Once a batch is fully packed, it is then sent to our logistics centre, through economy airmail. Orders shipped via economy airmail take between 10 and 21 business days to arrive.

What is the quality of your perfumes?

We only supply the highest quality perfumes – we guarantee that you will be satisfied.

What if I ordered six perfumes and received only three?

We dispatch the packages through International Registered Air Mail. In case of multiple products we pack them as separate shipments. All items are sent in separate packages.

What if I have ordered and still have not received the goods?

Please allow up to a maximum of 21 business days for your orders of perfumes to arrive, if they have not arrived within this time, please feel free to contact us either via e-mail and we will arrange for compensation on your order.

What are the shipping costs?

FREE Shipping on All Orders at sunriseperfume.com

What payment methods do you offer?

We accept all type of payment methods.

Are there countries to which you do not deliver?

We ship worldwide, with few countries excluded. If you can not find your country listed on the drop-down menu of destination, on checkout, this means that unfortunately we cannot deliver packages to your country. You can always contact us, to assist you!

Do you sell products other than those on your website?

No, the products listed on our pages are the only products we currently sell. However we do sometimes receive new products to sell, so therefore it is best for you to continually check the website for the brands that you are looking for, if we do not currently have, we may have it sometime in the future.

Is the information I place over the internet secure?

We can assure our clients that only the most advanced technology in internet security is used on our site. SSL (Secure Socket Layer) secures data on our networks, through encryption, authentication, and ensures integrity for all communications between our clients and us.

Why should I buy my perfumes online from Sunrise Perfume?

The perfumes that we sell are all original perfumes, produced and sold in the stores all over the world. Our products are guaranteed to be of the highest quality and manufactured only by the original manufacturer. We offer the best quality products on the market today and at great prices too. Since we receive all our products directly from the manufacturer, we can supply the best perfumes at the lowest prices delivered straight to your door. We guarantee our clients satisfaction every time and with minimum hassle and effort in online ordering.